Ray Kroc, who built McDonald’s into the largest fast-food franchise in
the world, popularised the mantra “In business for yourself, but not by
yourself”.
It’s estimated that franchises account for one-third
of the world’s retail sales. It’s an alternative business model from
sole proprietorships, joint ventures and partnerships that offers unique
advantages, but also has its pitfalls.
Franchising is an
arrangement by which the owner of the business, the franchisor, enters
into a contract with the franchisee, granting the right to operate the
business under prescribed specifications and methods, and includes a
licence, use of trademark and brand, training, ongoing support and
business promotion.
The franchisee, in return, pays a one-time
initial franchise fee, a continuing royalty fee and an advertising fee.
The relationship has a term from five to 20 years, with a mutually
agreed renewal option.
Rather than starting a business on your
own, franchising offers a proven business model, an established brand,
clearly mapped operating processes and a developed infrastructure, among
other benefits.
The disadvantages are the sharing of revenue,
stringent restrictions on how the business must be operated, a
requirement to purchase supplies through the franchisor, and the risk of
the franchisor going out of business.
There are several types of
franchise. A product franchise is an arrangement whereby the franchisor
grants permission to market and distribute a product or service using
their logo and trade name. In a manufacturing arrangement, the
franchisee manufacturers and sells the product.
This is typical
in the food and beverage industry. For example, Coca-Cola has bottlers
who manufacture the product and sell in it territories.
The most
popular is a business format franchise, where the franchisee is
provided with a proven model, permission to use the trademark, help in
starting and managing the business, and ongoing support.
The
business format model has several variations. A single unit franchise
encompasses one outlet allowing the owner to personally manage one
location. It is the most common.
In a multi-unit franchise
arrangement, the franchisee operates several outlets, usually at a
reduced price per unit, with wider market coverage.
An area
developer is granted a greater number of units than a multi-unit
franchise, and is required to open a specific number of outlets, in a
particular region, within a specified time.
Finally, a master
franchise acts as an intermediary between franchisor and prospective
franchisees, paying significantly for the rights to recruit franchisees
in a certain geographic territory, with the benefit of sharing fees.
As
is the case with most emerging markets, the big franchise names will
eventually arrive in Cambodia. McDonald’s, Burger King, Subway, 7-Eleven
and Dunkin Donuts may soon be common throughout the Kingdom.
This will be a great opportunity for domestic entrepreneurs to expand the proven model in this country.
Wednesday, November 23, 2011
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